We’ve designed this site to work on any size screen, from compact mobile phones to desktop computers.

We’ve chosen fonts and colours that should enhance access rather than impede it.
It may be possible to improve your experience by customising your device, for example: for audio versions, to change colour scheme, or increase the size of fonts – you can learn more by visiting AbilityNet's My Computer, My Way guides.

You can change the language of this site using Google Chrome or Google Translate. See translate using Google Chrome and how to use Google Translate.


This site is compatible with:

  • all mainstream browsers

  • basic operating system screen magnifiers

  • speech recognition software

  • operating system speech packages

Test kit instructions

We have all our test kit instructions available on our site. You can customise or translate these pages to support the information that comes with your kit. We also have a video guide to our blood sample kit.

Get in touch

If you still find this site difficult to use or access please let us know: – all feedback is welcome and will be carefully considered.